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We work our hardest to create the highest quality and well-designed products. If you are not satisfied with your product, please return any unworn merchandise within 14 days of receipt for a refund (less a 10% restocking fee if deemed applicable). Any sale merchandise is FINAL and can only be EXCHANGED unless situation permits otherwise. Clearance items are FINAL. We do require that you return any merchandise unworn with your receipt and the original taq on (order confirmation emailed to you) or reference to your order.
Returned packages should be returned preferably through a prepaid, traceable method such as USPS, FedEx or UPS to ensure delivery and a refund or exchange. ALONG is not responsible for unreceived returns. Any international orders must cover all costs of additional shipping charges as well as any taxes and/or duties to cover the order.
ALONG, does reserve the right to refuse any return or exchange that does not meet the above requirements, but we do our best to keep you happy!
Where can I send my exchange/return?
Please send unworn items with tags and mention of your order and reason to:
3200 N Federal HWY (k4)